WARRANTY:

WE GUARANTEE OUR PRODUCTS FROM DEFECTS WITHIN THE FIRST 90 DAYS FROM THE DATE YOU RECEIVE YOUR ITEM. WARRANTY IS ON PARTS EXCHANGE BASIS ONLY. VBIKE.US WILL SERVICE YOUR VEHICLE UNDER WARRANTY AT NO ADDITIONAL COSTS. HOWEVER, IT IS BUYER'S RESPONSIBILITY TO SHIP OR BRING IN YOUR VEHICLE TO OUR FACILITY FOR WARRANTY SERVICE(S). ANY OUTSIDE REPAIR, LABOR CHARGES, DOWN TIME, TOWING, OR SHIPPING CHARGES ARE NOT COVERED UNDER WARRANTY. WARRANTY PERIOD STARTS FROM THE DATE YOU RECEIVE YOUR VEHICLE. WARRANTY COVERS FACTORY DEFECTS AND DEFAULTS ONLY. WE DO NOT COVER MISUSE OR BROKEN PARTS CAUSED BY THE USER OR BY ANY OTHER EVENT. HOWEVER, IT IS BUYER'S RESPONSIBILITY TO SHIP OR BRING IN THEIR VEHICLE TO OUR FACILITY FOR WARRANTY SERVICE(S).

  TO FILE A WARRANTY CLAIM, PLEASE LOG ON TO OUR WEBSITE VBIKE.US AND SEND US A WARRANTY CLAIM VIA E-MAIL. DEFECTIVE WARRANTY PART(S) AMY BE ASKED TO BE EXCHANGED FOR NEW REPLACEMENT PART(S). NEW REPLACEMENT PART(S) UNDER WARRANTY WILL BE SHIPPED TO YOU AT NO ADDITIONAL COSTS. PLEASE RETURN YOUR DEFECTIVE PART IN ORDER FOR US TO SHIP OUT YOUR REPLACEMENT PART(S) AND GUARANTEE WE SHIP YOU THE RIGHT PART.

REPLACEMENT PARTS ARE SHIPPED WITHOUT CHARGE, BUT IT IS CUSTOMER'S RESPONSIBILITY TO PHYSICALLY INSTALL THE REPLACEMENT PARTS OR BRING YOUR VEHICLE IN FOR SERVICE.

LIMITED PARTS WARRANTY DETAILS:

WARRANTY IS EFFECTIVE ONLY IF:

(1) THE PRODUCT IS COMPLETELY AND CORRECTLY ASSEMBLED BY A CERTIFIED AUTOMOTIVE OR MOTORCYCLE TECHNICIAN.
(2) THE PRODUCT IS USED UNDER NORMAL CONDITIONS FOR ITS INTENDED PURPOSES.
(3) THE PRODUCT RECEIVES ALL NECESSARY MAINTENANCE AND ADJUSTMENTS.

THE FOLLOWING ARE WARRATY LIMITATIONS AND EXCLUSIONS:

·        FILTERS

·        HOSES

·        LUBRICANTS

·        GASKETS

·        SPARK PLUGS

• NUTS AND BOLTS

·        STANDARD WEAR AND TEAR: PLASTIC PARTS & COMPONENTS (COLOR COORDINATED HOUSINGS, ETC.) BATTERIES, BRAKES, BRAKE HANDLES, SEATS, LIGHTS, BELTS AND TIRES.

·        EXTREME RIDING , RACING OR COMPETITION

·        LOSS OF TIME WITHOUT MOTORCYCLE

·        VANDALISM, FIRE OR THEFT

·        CRASH OR ACCIDENTS

·        UNAUTHORIZED OUTSIDE REPAIR

·         WARRANTY IS ON PARTS EXCHANGE BASIS ONLY

·         LABOR IS FREE IF YOU SEND YOUR VEHICLE TO OUR WAREHOUSE FACILITY FOR REPAIR.

·         WARRANTY DOES NOT COVER OR REIMBURSE ANY OUTSIDE LABOR CHARGES, TOWING OR SHIPPING CHARGES TO ANF FROM

WE OFFER EXTENDED WARRANTY ON CERTAIN VEHICLES FOR AN ADDITIONAL CHARGE.  PLEASE SEE VEHICLE DESCRIPTIONS FOR DETAILS.

12MONTHS:  $99

24 MONTHS:  $159

36 MONTHS:  $199

RETURN POLICY:

NO RETURNS WILL BE ACCEPTED.